Q: How much is shipping within the USA?
A: All items ship via USPS for a flat rate of $1.95 (with the exception of sticker only orders, see tracking below). Additionally, if you spend $25 or more, then your shipping will be free!
Q: How much is international shipping?
A: International shipping with insurance is a flat rate of $13.50 for all items. International shipping is also free if you spend $50 or more!
Q: Is there tracking on my item?
A: Tracking is included on all orders (with the exception of sticker only orders). Sticker only orders have the choice of shipping in a normal envelope without tracking ($1.95) or a more protected rigid mailer with tracking ($3.50) for those that are worried about the stickers bending in transit.
If your order includes tracking, then the tracking number will be sent via e-mail once I've packed your items and printed the shipping label. Afterwards, please allow at least 24hrs for USPS to update their system with your order.
Q: How are my items packed?
A: Small enamel pins, charms, patches, keychains, and bracelets will arrive in a protected bubble envelope or rigid mailer depending on what I have in stock at the time of shipment.
Stickers will either ship in a 5x7 envelope with a rigid sheet of cardstock for protection or, for even more protection, the option of choosing a rigid mailer with tracking is offered at checkout.
Tote Bags and T-Shirts are shipped in a tear and puncture resistant poly mailer.
Large orders of multiple items are shipped in a small cardboard box.
Q: Where do you ship from?
A: My tiny home office in Fort Worth, TX!
Q: Do you accept returns or exchanges?
A: I'm sorry, I do not accept returns or exchanges and all products are final sale.
Q: My item was damaged in shipment. What should I do?
A: Oh no! Please contact me within 48 hours of receiving and we'll work out a solution.
Q: Where is my item?
A: If you have not received your item within the time frame listed below, please contact me.
- I will ship your item out as soon as I can via USPS. Please allow me 1-3 days to process, pack, and ship your order.
- You should receive your order within 7 business days from the date it's dropped off at the post office if you're within the USA and no delays or issues in shipment have occurred.
- For international orders, please bear in mind any customs and import taxes that may apply. I am not responsible for delays due to customs.
- Please note that international orders can take up to 30 days to deliver!