Shipping policy

 

Processing Time:
Orders at PlatterCats.com are processed with love and care. Please allow 1-3 business days for your order to be processed, packed, and prepared for shipping.

Shipping Methods:
We offer one free convenient shipping options to cater to your needs. Shipping always include tracking information so you can keep an eye on your adorable package as it makes its way to you.

Domestic Shipping (United States):
For domestic orders within the United States, it typically takes 5-10 business days for your package to make its way to your doorstep,.

International Shipping:
We regret to inform you that we do not currently offer international shipping. While we appreciate the global love for our adorable creations, international shipping can bring about complexities and stress that may affect the overall customer experience. Our focus is on providing a seamless and delightful shopping experience for our customers. We appreciate your understanding and encourage you to explore our products if you're within our domestic shipping zones.

Order Tracking:
Stay in the loop with your PlatterCats order by using the tracking information provided. Once your order has shipped, you'll receive an email with all the details you need to follow your package's journey.

Shipping Costs:
Shipping is free within the United States!

Shipping Delays:
While we do our best to ensure timely delivery, please be aware that unforeseen circumstances or high-demand periods may cause shipping delays. If you have concerns about the status of your order, please contact plattercats@gmail.com

Contact Us:
Have questions or need assistance? Our team is ready to help! Reach out to us at plattercats@gmail.com, and we'll make sure you have a paw-sitively delightful shopping experience.